mirko Platform Privacy Notice

This page describes what we collect when you use mirko and how we keep that data protected. When you register an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, or place bets on Liga 1, Piala AFF, or live-dealer tables, we collect personal information. We treat this information as confidential and use it only for account management, payment processing, fraud prevention, and compliance with applicable law.

Our commitment to your privacy is absolute. We do not sell your data to third parties. We do not share your betting history, payment details, or account credentials with marketers or data brokers. When we work with payment processors, hosting providers, or compliance partners, those third parties operate under strict contracts that bind them to the same privacy standards we maintain.

This policy applies to all users of mirko, regardless of location. Our servers may sit outside your jurisdiction, but we comply with data-protection laws in the regions where we operate. If you have questions about how we handle your data, contact our support team through your account.

What We Collect

Account Registration Data

When you create a mirko account, we collect your full name, email address, phone number, and date of birth. These are mandatory for account creation and comply with our legal obligations. We verify this information before you access real-money betting to prevent fraud and underage account creation. We store these details securely and never share them with external marketers.

Address and Identification

Before you withdraw funds from mirko, we collect your residential address and may request proof of identity (government ID, passport). This is required by anti-money-laundering (AML) regulations in the jurisdictions where we operate. We verify this information against official records and retain it only as long as necessary for compliance. Users in Jakarta, Surabaya, Bandung, and Medan follow the same verification process.

Payment Information

When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we collect transaction records including your payment method, amount, and timestamp. We do not store your full card numbers or wallet credentials—those are handled directly by the payment processor. We retain deposit and withdrawal records for seven years to comply with financial-audit requirements.

Your Data on mirko

We keep your account data, payment history, and betting records protected with industry-standard encryption. We do not share this information with third parties except where required by law or to prevent fraud.

Betting and Gaming Activity

We log your betting history—which fixtures you bet on, which markets you selected, your stakes, and results. We do this to settle bets accurately, prevent fraud, and understand usage patterns. We use this data internally only; we do not sell it or share it with advertisers. Your betting choices remain private.

Technical Data

When you use mirko, we collect technical information: your IP address, browser type, operating system, and timestamps of your activity. We use this to operate the platform, detect fraud, and track system performance. We may use anonymized, aggregated versions of this data for analytics—for example, to see which times of day users access mirko most—but never to identify individuals.

Note: We do not use cookies to track you across other websites. Our cookies exist only to maintain your mirko session and remember your login preferences.

How We Use Your Data

Account Management and Verification

We use your personal information to create and maintain your mirko account, verify your identity, and prevent fraud. When you update your profile or request a withdrawal, we verify your details against our records. This process protects you and us from account takeover and money-laundering schemes.

Payment Processing

We share your name, email, and transaction details with our payment processors (DANA, e-wallet, mobile banking, local payment networks, and bank partners) only to the extent necessary to complete your deposit or withdrawal. These processors operate under their own privacy policies and data-protection standards. We do not control how they retain your data beyond the transaction itself.

Compliance and Legal Obligation

We may disclose your account data if required by law enforcement, tax authorities, or financial regulators. We comply with lawful requests from government bodies in the jurisdictions where we operate. We also share limited data with our legal and compliance teams to ensure mirko operates within all applicable regulations.

Communications

We may email you about account security (password reset, login alerts), payment status, or important policy changes. We do not send marketing emails unless you opt in. If you receive unwanted emails from mirko, you can unsubscribe through your account settings.

Fraud Prevention and Platform Security

We use your data to detect suspicious activity—multiple accounts from the same IP, unusual betting patterns, failed payment attempts. Our fraud systems analyze this data to protect your account and mirko's integrity. We may block withdrawals temporarily if we detect potential fraud and ask you to verify your identity.

Data Retention and Deletion

We retain your account data as long as your account is active. Once you close your account, we retain betting records and payment history for seven years (required by financial law) but delete personal identifiers like your email and phone number after two years, unless you request otherwise or we are legally obligated to retain them. You can request a data download or deletion through our support team, subject to legal-hold requirements.

Third-Party Processors and International Transfer

Our payment processors, hosting providers, and compliance partners may be located outside your country. By using mirko, you acknowledge that your data may be transferred and processed internationally. We require all third parties to maintain data protection standards equivalent to our own. We do not share your data with third parties for marketing or profiling purposes.

Your Rights and Contact

You have the right to request access to your personal data, correct inaccurate information, and request deletion (subject to legal-retention requirements). To exercise these rights or ask questions about our privacy practices, contact our support team through your mirko account. We respond to data-access requests within 30 days. This privacy notice may be updated periodically; we will notify you of material changes via email. Your continued use of mirko after such notice constitutes your acceptance of the updated policy.