mirko Terms of Use

These terms set out how we at mirko operate our platform, what you can expect from us, and what we expect from you. By opening an account on mirko, you agree to these terms. Our services are available only where local law permits. You are responsible for verifying that your access and use of mirko comply with your own jurisdiction's regulations. We do not offer our services in jurisdictions where online gaming or sports betting is prohibited.

mirko is a sportsbook and casino operator offering football betting (Liga 1, Piala AFF, Champions League), live-dealer tables, slot games, and esports markets. Your account is unified across all categories. Deposits and withdrawals flow through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet. Settlement of bets is governed by the rules specific to each market—football results are official league statistics, live-dealer results are visible on camera, slot results are generated by certified random-number generators.

This document outlines account eligibility, deposit and withdrawal mechanics, bonus terms, dispute resolution, and your rights and obligations on mirko. If any section of these terms conflicts with applicable law in your jurisdiction, that section is void in your jurisdiction only; the rest of these terms remain in force. We reserve the right to update these terms at any time. Continued use of mirko after updates constitutes acceptance.

Account Eligibility and Verification on mirko

To open an account on mirko, you must be an adult (18 or over) in your jurisdiction and legally permitted to access online gaming and sports betting services. You must provide accurate personal information—full name, date of birth, phone number, email, and address. We will not knowingly accept accounts from minors or from jurisdictions where our services are prohibited.

Before you can deposit or access real-money games on mirko, your account must pass verification. This process confirms your identity and address through standard channels (phone verification, document upload, or third-party data services). Unverified accounts can view odds and markets but cannot place bets or deposit funds. Verification typically completes within a few hours; some requests may take longer depending on document clarity or volume.

You are responsible for the confidentiality of your login credentials. Do not share your password with anyone. If you suspect unauthorized access, contact us immediately. We are not liable for unauthorised transactions if you have disclosed your credentials or failed to protect them. You may not create multiple accounts; we will consolidate or suspend duplicate accounts.

Account Suspension and Closure on mirko

We reserve the right to suspend or close your account if: (a) you breach these terms; (b) you originate from or relocate to a prohibited jurisdiction; (c) we detect fraudulent activity or money laundering indicators; (d) you fail verification or provide false information; or (e) your account remains inactive for 12 months. Suspension is temporary; closure is permanent. Upon closure, we will return your balance (minus any pending disputes or chargebacks) via your preferred payment method within 30 days.

Deposits, Withdrawals, and Payments on mirko

Deposits on mirko are instant and free across all payment methods. You can fund your account via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer (mobile banking, local payment, online payment, e-wallet). Once your deposit is received, your balance updates immediately and is available to stake on any game or market. Minimum and maximum account preferences depend on your payment method and account tier; these are displayed during deposit.

Withdrawals are processed within one to four hours depending on your chosen payment method. mobile banking and local payment settle fastest—typically 1–2 hours. online payment and bank transfers take 2–4 hours. All withdrawals are subject to standard verification windows and fraud checks. We reserve the right to pause withdrawals if we detect suspicious patterns or if the withdrawal amount exceeds your verified account tier limits. Such holds are temporary and will be resolved once verification is complete.

Bonus Terms and Conditions on mirko

mirko does not offer fixed-amount bonuses or percentage-based cashback. Any promotional offer we announce is time-limited and subject to specific terms posted at the time of offer. Bonus funds, if offered, are separate from your account balance and may carry playthrough requirements (e.g., stake the bonus amount five times before you can withdraw). Bonuses are non-transferable and expire if unused within the stated period. We reserve the right to cancel any bonus if we detect abuse or violation of bonus terms.

Betting Rules and Settlement on mirko

Football bets on mirko settle based on official league and match statistics. Pre-match bets settle after full-time whistle; live-in-play bets settle based on the specific event you wagered on (next goal, next corner, etc.). If a match is abandoned, postponed, or significantly altered (e.g., reduced to less than subject to verification), affected bets are void and stakes returned. Live-dealer table results settle within seconds of the dealer's reveal. Slot results are instant. Esports bets settle based on official tournament results published by the league.

All settlement decisions are final. We do not reverse settled bets unless clear evidence of a system error (miscalculated payout, incorrect odds at time of placement) is identified. Disputed settlements are reviewed using game logs, official sources, and recorded video (for live-dealer tables). Your dispute must be filed within 30 days of settlement.

Your Rights and Restrictions on mirko

You may not use mirko for money laundering, fraud, or any illegal activity. You may not share your account with others or use automated bots to scrape odds or place bets. You may not exploit system errors or loopholes to gain unfair advantage. Violation of these restrictions will result in immediate account suspension and potential forfeiture of your balance.

You have the right to request a full record of your account activity, including deposits, withdrawals, and bets, at any time. You have the right to file a dispute within 30 days of any settlement you believe is incorrect. You have the right to close your account at any time (though any open bets will settle before closure).

Dispute Resolution and Contact

If you have a complaint or dispute regarding a bet, settlement, or account matter, contact mirko support through the Help section in your account or via the contact method listed on mirko.bet. We will acknowledge your complaint within 24 hours and provide a resolution within 7 days. If you are unsatisfied with our resolution, you may escalate to our management team; a final decision will be issued within 30 days of escalation. We do not enter into disputes outside this 30-day window.

Related policies

These terms represent our commitment to clear, fair operation on mirko. We enforce them consistently across all jurisdictions where we operate. If you have questions about any section, contact us before opening your account. By proceeding to account creation, you confirm you have read and agree to all terms herein.